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yikes my client cant upload images

Thread began 4/25/2012 11:30 am by Christopher West | Last modified 4/26/2012 7:32 pm by Christopher West | 2640 views | 12 replies

Christopher WestCommunity Expert

ok further seems that the reason is that the image that im trying to upload is of a resolution of 5616x3744 (24)bit its only a 1166kb jpg file (was a photo taken for a product from a pro photographer and has lots of white in the photo hence small file size).

my file upload will resize the image to 400pixels wide if i can remember. I have tested it with larger file sizes and with resolutions of around 2000x1333 and that works - so the problem is that the issue is to do with very large resolutions (im guessing).

any thoughts on suggestions on getting this resolved?

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