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Worldpay confirmation emails

Thread began 4/23/2012 10:40 am by bill3786 | Last modified 5/11/2012 1:49 pm by bill3786 | 9281 views | 25 replies


Worldpay confirmation emails

Currently carrying out worldpay test transactions and the details being returned about the products purchased on the worldpay confirmation emails are quantity, product name and productID

The client needs to show more details such as order no.,product description, price each, delivery address etc.

1. Is this extra information sent to worldpay by the confirm page? If not can it be configured to send extra information?

2. Also, if it can be sent, can the worldpay confirmation emails be configured to display these extra details?

3. Also, in the early days of testing we didnt have the worldpay installation ID, this was left blank. When test orders were done a worldpay error page would display after submitting the confirm page. This was OK because this was testing and the order details were being entered correctly in the database and would eventually be deleted before going live.

We have now entered the worldpay installation ID and on completing a test order the confirmation emails are sent to the merchant and the customer (albeit with too few details as detailed above) but no order details are stored in the database.

Is this because it is a test transaction or should the details be entered in the database. It would be beneficial to demonstrate the whole process to the client.

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