close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Paypal Not submitting phone # when processing

Thread began 3/07/2011 7:01 pm by brandoli400690 | Last modified 2/22/2012 2:44 pm by brandoli400690 | 2757 views | 20 replies


I contacted paypal and there is a setting in the profile to set phone to be "on." I did that, but it is not affecting the results. Is there a cart setting that needs to be also changed?

Screen shot of where to find the paypal setting. Thanks.

Here's paypal instructions:

Follow these steps to activate the Contact Telephone Number option:

1. Log in to your PayPal account at
2. Click the Profile subtab.
3. In the Selling Preferences column, click the Website Payment Preferences link.
Click on My Selling Tools if you do not see this.
4. Scroll down the page to the Contact Telephone Number section.
5. Select one of the following options:
– On (Optional Field): prompts payers to enter telephone numbers as an option.
– On (Required Field): requires payers to enter telephone numbers
– Off (Recommended): does not prompt payers to enter telephone numbers
6. Scroll to the bottom of the page and click the Save button.

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...