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eCart No Payment Gateway Email

Thread began 11/19/2011 2:09 pm by greg_herr420504 | Last modified 12/16/2011 12:06 pm by greg_herr420504 | 914 views | 9 replies

greg_herr420504

eCart Checkout Wizard

Good Evening Jason,

Thank you for the quick reply. Unfortunately I'm on this project only part time and had to set it aside for a bit.

Ok - Looking at the page you mentioned you are right it does not look like the universal email code is there. I do, and did, have universal email installed (as part of Form Builder) and do get the page in the wizard to configure the email receipt. Before installing Form Builder I had the stand alone Universal Mail installed. When I installed Form Builder I disabled Universal Mail. After getting you response I completely removed both Form Builder and Universal Mail and reinstalled Form Builder. I ran the wizard again and it appears that I do get the Universal Mail code on the confirm page, but I fail to get to the confirmation page. When I click submit order it starts to load the next page, but hangs up with the spinning dial just running and page shown as partially loaded.

I've attached in a zipped folder the new pages generated by the wizard as well as screen shots of what happens when I click the submit order button. I also took screen shots of the wizard page that I filled out for the email receipt. If my problem is the SMTP settings is there a way to make changes without running the whole wizard again? For example to try different ports or the 'include from address' option. Or is something else wrong?

Any help you can provide is very much appreciated!

Thanks again,

Greg

Attached Files
checkout_screenshot.pdf.zip
updated_pages.zip
wizard_screenshots.pdf.zip

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