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won't accept serial #

Thread began 12/06/2011 10:49 am by melaniekelley366749 | Last modified 12/06/2011 10:16 pm by melaniekelley366749 | 740 views | 2 replies

melaniekelley366749

won't accept serial #

I have installed, uninstall, closed DW, cleared cache, turned off firewall and I continue to get an error message 661. I also did something to clear activations online. when I reply to that error message it takes me to a company in Romania called Extend Studio who claims they did not sell this product to me and cant help. that wasted 48 hours waiting on their reply.

this error message come up inside DW when it asks me to activate Flexi CCS.

no clue what is going on. please explain and then help. why am i being routed to Extend Studio. I reformatted my hard drive and will also be purchasing new computer soon, is this all an issue related to a clean hard drive. I should simply be able to reinstall and type in serial #.

regards, melanie

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