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Email PW not sending and I'm not a newbie

Thread began 3/01/2009 1:59 pm by ejhart7196405 | Last modified 6/03/2009 1:06 pm by ejhart7196405 | 5480 views | 10 replies


Well, I get sent a new password by email. So that is working.

When I use the password, it does not work. Neither does the old one though. So I'm thinking it is being updated in the database.

I looked at an old support ticket from when I first started using SA and I saw where I had made the characters in the db table for encrypted passwords too short (varchar(8) changed to varchar(50) per support instructions).

So I checked that and, just as I thought, I copy those db table specifications from website to website so that I don't come across that issue again.

So if it's being updated in the database and sent to me by email, could the issue be with the login page? I didn't have a problem with that until I started testing the EmailPW page.

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