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Urgent help needed virus on installation

Thread began 11/27/2011 8:12 am by Steve E | Last modified 12/02/2011 1:24 pm by Steve E | 2714 views | 8 replies

Steve E

Hi Sebastian
Deleting the virus should not be a problem, my anti virus detected and quarantined the virus, so my system is safe, but the problem is that it seems to be that the files that are quarantined are "shared" (I think) therefore Dreamweaver runs into multiple start up JavaScript errors.
I had to completely uninstall all extensions after the obvious steps i.e. deleting the .dat file etc, then I still had multiple errors on start up of Dreamweaver, so I had to uninstall and re-install Dreamweaver.
The problem seems to occur when the mxp installation file, and therefore, causes various problems when attempting to install the extensions again, Adobe Extension Manager can not complete the installation and crashes, when a reboot is attempted the Anti virus automatically quarantines the file.
I guess the reason this post has not been answered is due to the Thanksgiving celebrations in the US, so my advice would be to await the return of the web assist support team.
Fingers crossed this can be resolved quickly and efficiently, I assume this is down to a incorrect virus definition with my security software, just out of interest, What Antivirus software are you using?
If you find a solution could you post back to this forum please

Thanks and take care
Steve

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