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Internal Server Error on upload

Thread began 11/11/2011 12:31 am by lightwalker | Last modified 11/11/2011 9:53 am by lightwalker | 1848 views | 1 replies

lightwalkerBeta Tester

Internal Server Error on upload

Dear Webassist,

I am getting an Internal Server Error on Upload. The permissions are set on the folder are set to 777 and the upload server behavious was working fine. I have been in contact with my host who tell me the error is cause because the upload server behaviour is occuring becuase the upload is righting to a temp directory at the root level which is causing problems.

Here is what I recieved:

[Thu Nov 10 22:58:41 2011] [error] [client 69.16.222.128] ModSecurity: Input
filter: Failed to create temporary file:
/root/tmp/20111110-225841-TrxXIUWnuuEAAFG-LxMAAAAG-request_body-d4Wri7
[hostname "thebodytransformed.com"] [uri "/InnerCircle/daily.php"] [unique_id
"TrxXIUWnuuEAAFG-LxMAAAAG"]

This is what I received as a reply from my host

The important bit there is that your application is trying to write to the
/root/tmp/ subdirectory, typically that would be /tmp or
/home/<user>/public_html/tmp That is probably changed in a configuration file
for the application, I looked and did not find it. Do you know how to change
the path to /tmp?

Is there a way to change the tmp file that the upload server behavior uses so that it is not creating a temp file in the root directly so that it does not throw a security issue.

Many thanks for your help

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