Hi Jason, thanks for your reply.
I tried what you said, but I can't get it to work. I have create a dreamweaver template for emails, which I then apply when creating my message through the "edit with DW" link in UA.
I put the first quote into the dwt template, and the second into the body where I want the names to appear.
When I open the email, the template replaces with waue html body. and the first snippet of code disappears. Am I doing this the wrong way?
If you want to see the files, then I will send them, but security would prefer them to be viewed by WA through a support ticket.