Updating the profile page "nulls" the user level
I posted this problem under "Cannot access page even though logged in" six days ago. Jason created a support ticket and effectively closed the thread but since then I have had no help at all from WebAssist. Two nights in a row they told me they would call at about 10pm (I'm in Australia) and two nights in a row I have waited late in the office, but no-one has called. So I'm bringing it back to the forum.
What's happening is that when a user updates their profile, their user level goes to "null" so they can't log back in.
I am attaching a zip of my Profile page here and would appreciate any input. My client is losing patience with me and I really need to get this working.