Digital File Pro Frequently Asked Questions
General and Sales
Q: Do you provide a purchase guarantee for Digital File Pro?
A: If you are not satisfied with your purchase, please contact Sales within 15 days of your purchase to receive a full refund.
Q: Do you offer a trial or demo of Digital File Pro?
A: WebAssist does not currently offer trials or demos of our products. Instead we offer a 15 day money back guarantee with every Dreamweaver extension.
Product Specific
Q: Do I need to own Dreamweaver to use Digital File Pro?
A: Yes, you will need Dreamweaver CS3, CS4, or CS5 to run Digital File Pro.
Q: Do you offer a trial or demo of Digital File Pro?
A: WebAssist is not currently set up to offer trials or demos of our products. Instead we offer a 15 day money back guarantee with every Dreamweaver extension.
Q: Can Digital File Pro be used without any coding knowledge?
A: Yes. Digital File Pro can be used without any prior coding experience or knowledge.
Q: Can Digital File Pro be used with an existing database?
A: Yes. Digital File Pro can be used with an existing MySQL database.
Q: What are the different ways Digital File Pro can handle duplicate file uploads?
A: Digital File Pro helps with duplicate file uploads by allowing you to overwrite the original file, skip the upload completely, or rename the new file.
Q: Can there be a default file stored in my database until one is uploaded?
A: Yes. If you have a form that has an optional upload field, Digital File Pro will allow you to specify a default file to store in your database if one is not uploaded.
Q: What other products might I want to consider?
A: Digital File Pro is is already included directly in two other WebAssist extensions - Universal Email and CSS Form Builder. Digital File Pro is also often used in conjunction with DataAssist and eCart.
Support
Q: Where can I get support for Digital File Pro?
A: Click here to go the product support page.
