Support and Documentation

Welcome to the WebAssist Support Center! In addition to the tutorials, learning resources and in-product documentation we offer, WebAssist provides a wide range of technical support to assist you with achieving your online goals. Our team is available from Monday - Friday, 9am - 5pm Pacific Time (except major U.S. holidays).

Choose the support option that is right for you!

Online Forums

Search for solutions, report bugs and ask questions.

FREE

Free Ticket

Get expedited assistance for download, activation and installation issues.

FREE

Premium Ticket

Receive quick one-to-one troubleshooting or "getting-started" support.

$49.99

Premier Ticket

Schedule a phone appointment for urgent, complex or custom issues.

$99.99

Recent Fixes

Whenever we make a fix to one of our products, we provide it to you as a known issue, beta, or dot release in your Download Center. See below for the most recent fixes.

eCart 5.0.5 dot release: See Release Notes on the eCart downloads page.

PowerStore 4.5.3 dot release: See Release Notes on the PowerStore downloads page.

Design Extender 1.0.6 dot release: See Release Notes on the Design Extender downloads page.

Data Bridge 1.0.2 dot release: See Release Notes on the Data Bridge downloads page.

SecurityAssist 2.0.5 dot release: See Release Notes on the SecurityAssist downloads page.

Free Tutorials

Web Basics

Web Development Workflow

Planning Your Site

CSS: The How and the Why

How to sign up with a hosting provider

Registering a Domain