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Visit our online forums, where you can search to see if the same bug has been reported and a solution exists. Or you can start a new thread in the forums to request assistance from WebAssist Technical Support and our community experts. 
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Our Sales and customer service staff are available Monday - Friday from 9am - 5pm  (except major US holidays)

US: 888.490.1545 (Toll Free)
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Email us at: sales[at]webassist[dot]com