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Product Option edit error

Thread began 2/04/2010 11:29 am by cj.tung395641 | Last modified 2/05/2010 3:31 pm by Jimmy Wu | 644 views | 3 replies |

cj.tung395641

Product Option edit error

Hello,
The product option editing was functioning well just yesterday. Today it appeared few errors when editing different options of same product.

1.When click on edit the second option category, the window always jump back to the first option.
2. The last option choice of each product option missing the delet function.

3. When click on edit in another product option it was editable, but when trying to set default value errors appear.
Eg., option A
default: small
medium
big

option B
default: 23
26
29
without

Option C
default: with
without

tried to set
option A default to big
option B default to without
option C default to without
it came out
option A default to big
but option B default as 23
and option C default to without

Does any one know what went wrong here?
Thank you.

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Jason ByrnesWebAssist

This post has been deleted.

Jimmy Wu

It looks like this is how the default product options works. The last default you set gets set to that value and it is paired with the first value of each of the other options. To get the default options to all show up as what you want, you will have to set the top option to the value you want as the default.

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cj.tung395641

Thanks Jimmy, I will try to modify.
I think I did not make my first question clear. Let me explain again.
I have a product with two option choices.
eg., Frist option: Size
S
M
B
Second option: Colour
Black
White
Red

When I try to edit the second option choices Red, the screen jump back to the first option Size, but when I try to edit the first Size option, it can be edited. This problem only happened on one particular product.

Could you tell me what went wrong here?

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Jimmy Wu

I'm not sure I've seen that error before. Could you try creating the product again and adding the same options to see if the error still occurs?

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