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Issues with modifying exisiting form

Thread began 2/03/2010 3:37 pm by dev396590 | Last modified 2/11/2010 8:15 pm by Eric Mittman | 896 views | 7 replies |

dev396590

Issues with modifying exisiting form

Dear Friend,

I was able to successfully modify my existing form (removing old Spry code) and adding one more field — the security question. The CSS held and the form renders nicely on the page, but a few concerns:

1. In the Form Builder interface, I directed only two fields to be required (the browser preview was accurate), but the final form shows all fields required.

2. On the live page, none of the fields validate including the security question. Hitting the 'Submit' button without filling in any fields takes you right to the 'thank you' page. Seconds later, I receive the results (or blank form in this case) without trouble.

For the form action, I have a Pearl script processing the form (which has been working fine), and have removed all required fields from that, thinking it may conflict. Maybe this script is the problem?

I've attached a zip with the complete page and associated files. If you could take a peek at it and see if there is anything I'm overlooking, I would greatly appreciate it. Thanks in advance for your time and assistance!

Attached Files
contact-form.zip
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Eric Mittman

I was not able to look into the problem with the validations because the CSSFormBuilder folder was missing. I will need a copy of your form builder folder from the root of the site to look into the validation issues further. For the server validations did you choose the action of the form to be the hwscContact.pl from within the CSSFormBuilder wizard? If so this is probably the cause of not seeing the server validations triggered. The server validations will only run on the page the info is posted to, so I'm not sure that you will be able to get your script working with server side validations.

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dev396590

Follow up...

Hi Eric,

Thanks so much for your help. Attached is a zip with the CSSFormBuilder from the root directory, (also the Spry and WA_Validation folders just in case)...

On the .pl script, I did set the "form action" to call that, but disabled any validations within the script itself, but I see what you mean now by calling the 'info' page instead.

Next dumb question — is the info page created by the Universal Email extension? (If so, I do have that in my suite.) Or kindly provide a quick example of how the file paths should be.

Thanks again for your time, very much appreciated. I have about 30 variations of this form to produce, so your help getting a working example dialed in tremendous! ;-p

Thanks again!

Attached Files
contact-form-2.zip
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Eric Mittman

I'm still having a hard time making edits to the existing form. When I select the form in design view and choose to edit the contents it seems that the form is blank. Is this the same thing that you are experiencing? If so were you only able to edit the form when first applying CSS Form Builder?

If you are able to edit the form on the page in it's current fashion it indicates that there is some other problem possibly with the resulting code that was produced. If this is the case I will open a ticket for you on this issue, please post back and let me know.

As for the info page I was just referring to the page that the form posts to. It is this page that will have access to the info from the form. If you leave the action blank it will post the information back to that same page. The server validations work with the posted information and the code for them goes on the page that is specified for the action of the form.

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dev396590

I can view the form elements OK in CSS Form Builder — but only the fields, not any styling in the preview. When I 'finish', the form renders OK on the live HTML page, but again all fields are required, and a blank form can be submitted. After adding the security question to the original form, I didn't have the need to go back on alter anything...

And yes, I can edit the HTML without problem, so a support ticket would definitely help.

In the meanwhile, are there any examples of a working form with all associated files that I can reference and compare? Thanks again for your time and patience on this. Anything you could provide would be most appreciated.

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Eric Mittman

I opened a ticket for you on this issue. To check the status of the ticket or update it login to WebAssist.com and visit your support history.

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dev396590

Thank you!

Thanks, Eric. Much appreciated. Nothing there yet, I'll keep checking...

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Eric Mittman

It looks like the ticket has been updated, you should be able to login and see the response and make an update to it.

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