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Great improvement on eCart5's support documentation

Thread began 2/02/2010 1:13 am by rikaG_510 | Last modified 2/02/2010 1:53 pm by Neil Beadle | 770 views | 1 replies |

rikaG_510

Great improvement on eCart5's support documentation

Hi,

I wanted to say that support documentation (and how they are presented) on eCart 5 is much much user friendly than the older version. We customers tend to expect so easily what we want to be there in front of us, which from a supplier's point of view it is just pain... I know. But still it is nice that I can see what to follow right in front of me!

I subscribed to extension library last year.
To create dynamic website using MySQL and PHP was new to me (So far I've only made static sites using html and css coding) , and getting started with eCart or DataAssist wasn't so easy.

It took a while to realize that preparation takes more than just learning how these plugins work. You need to understand the whole flow/idea of setting up localhost servers, basic of database relations, and most of all, how to deal database (and server behavior) on Dreamweaver.

(BTW, DWCS4's dynamic web tute by Lynda.com is VERY useful for someone like myself who has no experience in creating dynamic site. It literary tells EVERYTHING you need to know.)

So, my wish should be;
1. I'd like to see the same improvement in support documentations for other products (especially for DataAssist) that takes more than just manipulating plugin itself.

2. Also, I'd love to see more incoming interactive tutes on Youtube, so I can study wherever I am (especially when I'm offline - I download them to my laptop and iphone. :-)

Kind regards
Rika

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Neil Beadle

Glad to hear you like it! We decided to make this change for the eCart 5 launch so that we could test the waters and see how people liked it.

We're confident that this is heading in the right direction, so you will see our other pages transition to this format over time.

We're working on more videos too! We feel it is important to provide a combination of videos and written tutorials. Any videos that we complete in the future will be stored on YouTube. It seems to be working pretty well for everyone.

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