close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues


Email will not send or redirect to next page

Thread began 12/28/2009 8:47 am by John302920 | Last modified 12/29/2009 1:05 pm by Eric Mittman | 812 views | 3 replies |


Email will not send or redirect to next page

Using Local Host in II7 and on a Windows 2008 server. Testing in both Explore 8 and Firefox. Neither displays or redirects to next page. Here is the message in Firefox.

The Include file '../WA_Universal_Email/CDOSYS_VB.asp' cannot contain '..' to indicate the parent directory.

Sign in to reply to this post

Office Guy-172461

The error is telling you to use the full path to the include file instead of this:
Relpace the .. with the folder name. If it is the site root, just delete the ..

Sign in to reply to this post


Still not working

I changed the connection from an include file to an include virtual. Still not working. I am using Windows 7 64bit. Uploaded to Win2008 server, not working. This used to work on my XP system.

I even moved my asp page so it was in the root. Still no suggest.

My code is in and register4.asp

Sign in to reply to this post

Eric Mittman

Do you have Universal Email applied to the register3.asp page? Where is the Universal Email folder in relation to this page?

If you have the UE folder in the root then you should try starting the include line out with a slash like this:


If it is in a sub directory from the root you could try adding in the directory to the this path like this:

/<sub dir>/WA_Universal_Email/CDOSYS_VB.asp

If it exists in the same directory then you could leave the slash off completely and it should find the file correctly.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...