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Wrong serial number for siteaasist, data assist, security assist

Thread began 9/16/2009 3:06 pm by tolushayoo193471 | Last modified 9/17/2009 11:48 am by Jimmy Wu | 4119 views | 5 replies |

9/16/2009 3:06 pm | #1 tolushayoo193471

Wrong serial number for siteaasist, data assist, security assist

hi, i copied and paste my serial number from my webassist account for security assist, data assist and site assist, the 3 plugins are having the same serial numbers and it's not going through

9/16/2009 3:42 pm | #2 Jimmy Wu

It looks like the serial numbers in your order history are the correct ones. I'm not sure why you're experiencing an issue with the serial number being incorrect on your download center. I have already logged a bug for this issue, but in the meantime, you can get the correct serial number from your order history. Sorry for the inconvenience.

9/16/2009 4:15 pm | #3 tolushayoo193471

Wrong serial number for siteaasist, data assist, security assist

It's still not accepting serial number that I copied from my order history

9/16/2009 4:28 pm | #4 Jimmy Wu

What error are you getting when you try to activate the products?

9/17/2009 2:18 am | #5 tolushayoo193471

Wrong serial number for siteaasist, data assist, security assist

It says "the serial number you entered is incorrect"

9/17/2009 11:48 am | #6 Jimmy Wu

I have opened up a private support ticket for you and sent you your serial numbers there. You can check your support tickets by logging into "Your Account" on www.webassist.com and checking your suppport history.

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