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You said " I'm afraid software development just doesn't work that way. When upgrades are made, there are associated charges. If we couldn't charge people for upgrades, we couldn't afford to make them and we would have to just go out of business. The

Thread began 12/10/2018 8:28 pm by anonymous | Last modified 12/10/2018 8:53 pm by Ray Borduin | 25 views | 1 replies |

anonymous

You said " I'm afraid software development just doesn't work that way. When upgrades are made, there are associated charges. If we couldn't charge people for upgrades, we couldn't afford to make them and we would have to just go out of business. The versio

Id like to agree with you as I am very familiar with software dev. However that is not our agreement and that is on you for licensing data bridge as you did when I purchased the entire bundle. One thing I'm good at is saving the docs associated with agreements I enter into. In this case, and I have had it reviewed, you have licensed data bridge to me with all future updates. You can't just change the version # and call it a new product. Sorry doesn't work that way. I don't want to get on bad terms with you or you with I on this as your product is worthwhile but I have options to pursue this via other avenues so please enable my download for databride 2.0 - it is best for both of us that you do so and honoring you past agreements is key to any successful business. Thank You, Jesse

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Ray BorduinWebAssist

It is a completely different product with different features. If the same name is what is throwing you off then I could change that to prevent confusion (but I don't think I need to). I can't afford to give free copies of the new product to everyone that purchased the old version. This is how we have always done it for over 20 years of business. You are the first to be confused or think you are entitled to new versions and upgrades instead of just updates.

The super suite description page clearly states:
"Plus, when we add great, new features to extensions that are included in Super Suite, you automatically qualify for discounts on the upgrade!"

It does not state that you would get new features for free, even when they are added to extensions included in the Super Suite.

We always give free bug fixes and free updates to existing features. We have never advertised or given free major version upgrades when new features are introduced, and we certainly have never included in our license terms that we would promise that.

You can see old versions of our site on: https://web.archive.org/web/*/http://www.webassist.com

They have versions going back to 1997, but you can bring up a version of the site from the day you purchased in 2013 order to see the product descriptions from that date. They haven't changed and never offered free major updates of new versions.

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