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Every time I attempt to add a "cart button, my page goes white! Help, please!!

Thread began 11/26/2018 2:47 pm by Wenchofkrf | Last modified 11/27/2018 10:13 am by Ray Borduin | 57 views | 8 replies |

Wenchofkrf

Every time I attempt to add a "cart button, my page goes white! Help, please!!

Hello,

When I attempt to add cart buttons, I end up with a "500" error on the site; what am I doing wrong, and more importantly, how do I fix it?
bab.php works www.starfireswords.com/products/steel/bab.php
bab2.php, which has a button on the page, does not. www.starfireswords.com/products/steel/bab2.php

Thank you!

Attached Files
bab.php
bab2.php
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Ray BorduinWebAssist

I'll need FTP access in order to debug this. It could be a missing file that wasn't uploaded or a syntax error, but it would be too hard to find without active debugging.

You could try adding this to the top of the page:

php:
<?php

ini_set
("error_reporting",1);
?>



That is the first thing I would try. It should give you a more readable error that you might be able to figure out how to fix instead of the general 500 error.

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Wenchofkrf

Ftp Access

As requested

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Ray BorduinWebAssist

The FTP information provided doesn't seem to work. Please test it and make sure there are no IP restrictions that might prevent my access.

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Wenchofkrf

Hi Ray,

See below.

Beth

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Ray BorduinWebAssist

The FTP information still isn't working. I'm using copy/paste, so it can't be a typo on my end. Are there any additional settings I may need? I've tried with both Dreamweaver and Filezilla.

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Ray BorduinWebAssist

I was able to connect after a few minutes... maybe it was my connection.

After looking at your files I was able to discover that your WA_eCart/Creations18_PHP.php file was blank. I'm not sure if it was an issue when it was created or uploaded, but I re-created that cart object and uploaded it and that seems to have fixed the problem.

Most likely it was an issue while uploading that file since I think if it wasn't created properly you wouldn't be able to use it for the add to cart in the first place.

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Wenchofkrf

So I should be good to go?

Thank You!

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Ray BorduinWebAssist

I believe so. Go ahead and give it a try and let me know if you have any issues. Check your WA_eCart/Creations18_PHP.php file and make sure it isn't blank. If it is, download the one I uploaded, but my guess is that your local one is fine and it was just an issue with the file transfer. I had issues getting my FTP to work to your server, so that is probably the root cause of the blank file.

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