close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Can't save edit to author appearances

Thread began 5/23/2018 9:16 am by anonymous | Last modified 5/23/2018 12:19 pm by Ray Borduin | 112 views | 4 replies |

anonymous

Can't save edit to author appearances

I go to Author, Appearances, try to edit the text for one of them. I get the window on top, enter my changes but I cannot get to the button to save the change. It's at the bottom and is off the screen and I can't scroll to get to it. and I can't tab to get to it. Frances McNamara

Sign in to reply to this post

Ray BorduinWebAssist

That window is supposed to scroll when it is larger than the screen. What browser are you using when you try to edit? Is this from a phone, tablet, or computer? Can I get your website url and the appearance you are trying to edit? I'll have to try to reproduce the problem by following exactly what you are doing and then I can get it fixed.

Sign in to reply to this post

anonymous

I'll attache a screen print

See attachment. Let me know if you need more. Frances McNamara

Attached Files
pubsiteproblem.docx
Sign in to reply to this post

Ray BorduinWebAssist

Yes I'm still not seeing the issue. Can you post your phone number in the private area? I'll give you a call and we can review it over the phone to figure this one out.

Sign in to reply to this post

Ray BorduinWebAssist

Actually I was able to reproduce the issue by resizing my screen to match the dimensions in yours. I was able to then fix the issue so it will work properly now. Thanks for bringing this to our attention.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...