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Need to activate Security Assist 2.0

Thread began 9/17/2017 9:43 pm by bjgarner241692 | Last modified 9/18/2017 5:25 pm by bjgarner241692 | 71 views | 6 replies |

bjgarner241692

Need to activate Security Assist 2.0

I cannot find this in my list of products. Please advise.

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Ray BorduinWebAssist

Security Assist is now part of Data Bridge. You should be able to install that and use the DataBridge serial for activation.

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bjgarner241692

I have done this to no avail.
Data Assist is registered.
When I open Security Assist it is asking for a Security Assist serial number

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Ray BorduinWebAssist

You must have also installed SecurityAssist afterward. You should only have Data Bridge installed. Try reinstalling DataBridge.

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bjgarner241692

Wait. Data Bridge will not support ASP.
This is an ASP site. I need Security Assist 2.0.
I own it, why can I not register it?

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Ray BorduinWebAssist

You are correct, we dropped ASP support about ten years ago. You don't seem to own Security Assist 2.0. Our records show you got a refund for it after purchasing and then purchased Data Bridge instead.

You do seem to own SecurityAssist v1.0, which should work for ASP on a very old version of Dreamweaver.

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bjgarner241692

That would explain it. Now that you mention it I recall feeling that there was nothing in Security Assist 2.0 that I wanted and that 1.0 did everything I needed. I will delete the 2.0 install file that I have and install 1.0. I am sure it will do what I need.

Thank you and sorry for the bother.

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