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Dreamweaver 64bit not accepting eCart

Thread began 7/24/2017 3:58 am by NWak04030229 | Last modified 7/25/2017 3:33 pm by Ray Borduin | 2000 views | 4 replies |

NWak04030229

Dreamweaver 64bit not accepting eCart

I had to reinstall my Windows 10 64 bit on a new hard drive and download and reinstall all the CC apps. I have downloaded the DMzone extension manager but it won't let me install eCart as it says eCart is not compatible with Dreamweaver cc2017 64 bit - even though I had it working last week before I had to completely reinstall. Could you tell me what could be wrong?

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Ray BorduinWebAssist

Make sure you are installing the latest CC version .zxp file from our web site. If you are, then that message can be ignored and just click "install anyway" and it should work.

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Did this help? Tips are appreciated...

NWak04030229

Managed to install the new version. Only thing is (and I think I might have a breakdown lol) I had a complete crash with the old hard drive although I have backups of all my files and folders. I have reinstalled those folders but when I open any of the sites that have eCart it won't recognise the cart. Have tried it on the 5 sites that have the eCart installed and none of them come up with a cart.- by that I mean the first dialogue at the top of the Add Button to Cart box (see attached). The carts etc are all in the folders as before but I can't get to them. Is there a way of sorting this?

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Ray BorduinWebAssist

Can you export your site definition .ste file and I'll see if I can reproduce the problem and debug it from here. If I can't reproduce it I'll need to do screen sharing to debug.

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Did this help? Tips are appreciated...

NWak04030229

I have just been into Dreamweaver and opened all the setups and configurations in eCart. It was all as it had been and then I restarted the program (for the 8th time today) and suddenly the cart is showing up - so I will leave it at the minute if you don't mind - as long as it is working then I'm more than happy but thanks for your help

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