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Paypal error checkout 10759

Thread began 4/19/2017 1:13 pm by Brendan | Last modified 4/19/2017 3:29 pm by Ray Borduin | 958 views | 1 replies |

4/19/2017 1:13 pm | #1 Brendan

Paypal error checkout 10759

I have a customer who received this message at checkout, I asked him to repeat the transaction and double verify that the card number and all info was correct, and he got it again.

"Transaction Not Completed

Your transaction could not be completed.
10759 Please use a different payment card."

eCart is setup with PayPal, and there were 22 other successful transactions today. When I run the same card through the online terminal with paypal, the transaction is completed with no issues.

Any idea what the issue could be?

4/19/2017 3:29 pm | #2 Ray BorduinWebAssist

That is a paypal decline error. You would have to contact them to find out why. It might be that the address wasn't a perfect match for the billing address or something.

You can look up paypal error codes here:
https://developer.paypal.com/docs/classic/api/errors/direct-payments/

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