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SOAP-ENV: Server Error. - FedEx checkout_failure.php

Thread began 3/14/2017 12:54 pm by anonymous | Last modified 3/17/2017 10:33 am by Ray Borduin | 4808 views | 23 replies |

anonymous

SOAP-ENV: Server Error. - FedEx checkout_failure.php

I have a client that moved their site to another server a couple years ago and until now has not used the site. When they checkout now they receive the error below. All of my other clients use USPS and have not had any problems. Perhaps there has been a FedEx change in the last couple years I am not aware of?

(bottom portion of the error)
["WA_Store_Cart_FedEx_Success"]=> bool(false) ["WA_Store_Cart_FedEx_ResponseCode"]=> int(0) ["WA_Store_Cart_FedEx_Quote"]=> int(0) ["WA_Store_Cart_FedEx_ErrorCode"]=> string(0) "" ["WA_Store_Cart_FedEx_ErrorDescription"]=> string(0) "" ["WA_Store_Cart_FedEx_FullRequest"]=> string(7479) " Rfi3d3L4DmFdVkkG UeRVlYh0SiG6BUXdPzTUaVCi6 176493259105279986 crs1000 2017-03-14T13:11:33-05:00FEDEX_GROUNDYOUR_PACKAGING CA93003COUS0 CT06518COUS0 CA93003COUS0 SENDERUS ACCOUNT1 1 1 1 LB 3 Rfi3d3L4DmFdVkkG UeRVlYh0SiG6BUXdPzTUaVCi6 176493259105279986 crs1000 2017-03-14T13:11:33-05:00FEDEX_GROUNDYOUR_PACKAGING CA93003COUS0 CT06518COUS0 CA93003COUS0 SENDERUS ACCOUNT1 1 1 1 LB 3 Rfi3d3L4DmFdVkkG UeRVlYh0SiG6BUXdPzTUaVCi6 176493259105279986 crs1000 2017-03-14T13:11:34-05:00FEDEX_GROUNDYOUR_PACKAGING CA93003COUS0 CT06518COUS0 CA93003COUS0 SENDERUS ACCOUNT1 1 1 1 LB 3 " ["WA_Store_Cart_FedEx_FullResponse"]=> string(1671) " SOAP-ENV:Server Internal system error. Please try again later. UnrecoverableInternalError 500 Internal system error. Please try again later. SOAP-ENV:Server Internal system error. Please try again later. UnrecoverableInternalError 500 Internal system error. Please try again later. SOAP-ENV:Server Internal system error. Please try again later. UnrecoverableInternalError 500 Internal system error. Please try again later. " ["WA_HTTPS_Redirect"]=> int(0) }

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Ray BorduinWebAssist

If you can give me FTP access and a URL to reproduce I'll debug it and see what I can find out.

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Jared Lui

See private message

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Ray BorduinWebAssist

Can I get the client's fedex username and password too?

Test it by downloading the documentation here: http://www.fedex.com/us/developer/web-services/index.html

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Jared Lui

See PM

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Ray BorduinWebAssist

It looks like they have updated their rate service and stopped the old system. You will have to apply for a new key and password for the new system:

https://www.fedex.com/wpor/wpor/editConsult.do

Once you have that I can test and see if I can get an easy way to update in place for you.

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Jared Lui

See PM

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Ray BorduinWebAssist

Can you get me the production data? I'm still getting an authentication error with the test.

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Jared Lui

See PM

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Ray BorduinWebAssist

Here is a copy of the test files I got from fedex.

Extract that to your site so you can test.

From what I gather you should just have to enter the correct credentials on the fedex-common.php page and it should work. (lines 73,74)

However I get an authentication error with the information you have provided. If you can work with fedex support to get the correct credentials to get this sample working I can help you integrate it into your site.

Attached Files
fedex.zip
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