close ad
WARNING PC USERS: Do Not Install the DREAMWEAVER CC 2017 Update »
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

SOAP-ENV: Server Error. - FedEx checkout_failure.php

Thread began 3/14/2017 3:54 pm by anonymous | Last modified 3/17/2017 1:33 pm by Ray Borduin | 202 views | 23 replies |

anonymous

SOAP-ENV: Server Error. - FedEx checkout_failure.php

I have a client that moved their site to another server a couple years ago and until now has not used the site. When they checkout now they receive the error below. All of my other clients use USPS and have not had any problems. Perhaps there has been a FedEx change in the last couple years I am not aware of?

(bottom portion of the error)
["WA_Store_Cart_FedEx_Success"]=> bool(false) ["WA_Store_Cart_FedEx_ResponseCode"]=> int(0) ["WA_Store_Cart_FedEx_Quote"]=> int(0) ["WA_Store_Cart_FedEx_ErrorCode"]=> string(0) "" ["WA_Store_Cart_FedEx_ErrorDescription"]=> string(0) "" ["WA_Store_Cart_FedEx_FullRequest"]=> string(7479) " Rfi3d3L4DmFdVkkG UeRVlYh0SiG6BUXdPzTUaVCi6 176493259105279986 crs1000 2017-03-14T13:11:33-05:00FEDEX_GROUNDYOUR_PACKAGING CA93003COUS0 CT06518COUS0 CA93003COUS0 SENDERUS ACCOUNT1 1 1 1 LB 3 Rfi3d3L4DmFdVkkG UeRVlYh0SiG6BUXdPzTUaVCi6 176493259105279986 crs1000 2017-03-14T13:11:33-05:00FEDEX_GROUNDYOUR_PACKAGING CA93003COUS0 CT06518COUS0 CA93003COUS0 SENDERUS ACCOUNT1 1 1 1 LB 3 Rfi3d3L4DmFdVkkG UeRVlYh0SiG6BUXdPzTUaVCi6 176493259105279986 crs1000 2017-03-14T13:11:34-05:00FEDEX_GROUNDYOUR_PACKAGING CA93003COUS0 CT06518COUS0 CA93003COUS0 SENDERUS ACCOUNT1 1 1 1 LB 3 " ["WA_Store_Cart_FedEx_FullResponse"]=> string(1671) " SOAP-ENV:Server Internal system error. Please try again later. UnrecoverableInternalError 500 Internal system error. Please try again later. SOAP-ENV:Server Internal system error. Please try again later. UnrecoverableInternalError 500 Internal system error. Please try again later. SOAP-ENV:Server Internal system error. Please try again later. UnrecoverableInternalError 500 Internal system error. Please try again later. " ["WA_HTTPS_Redirect"]=> int(0) }

Sign in to reply to this post

Ray BorduinWebAssist

If you can give me FTP access and a URL to reproduce I'll debug it and see what I can find out.

Sign in to reply to this post

Jared Lui

See private message

Sign in to reply to this post

Ray BorduinWebAssist

Can I get the client's fedex username and password too?

Test it by downloading the documentation here: http://www.fedex.com/us/developer/web-services/index.html

Sign in to reply to this post

Jared Lui

See PM

Sign in to reply to this post

Ray BorduinWebAssist

It looks like they have updated their rate service and stopped the old system. You will have to apply for a new key and password for the new system:

https://www.fedex.com/wpor/wpor/editConsult.do

Once you have that I can test and see if I can get an easy way to update in place for you.

Sign in to reply to this post

Jared Lui

See PM

Sign in to reply to this post

Ray BorduinWebAssist

Can you get me the production data? I'm still getting an authentication error with the test.

Sign in to reply to this post

Jared Lui

See PM

Sign in to reply to this post

Ray BorduinWebAssist

Here is a copy of the test files I got from fedex.

Extract that to your site so you can test.

From what I gather you should just have to enter the correct credentials on the fedex-common.php page and it should work. (lines 73,74)

However I get an authentication error with the information you have provided. If you can work with fedex support to get the correct credentials to get this sample working I can help you integrate it into your site.

Attached Files
fedex.zip
Sign in to reply to this post
loading

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...