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Serial number incorrect

Thread began 1/10/2017 6:41 pm by Don | Last modified 1/11/2017 1:43 pm by Ray Borduin | 660 views | 8 replies |

Don

Serial number incorrect

I keep getting an error message that my sn is incorrect. I copy and pasted the information from the website into the box. It was a nightmare trying to type it in, box kept jumping and moving the numbers around as I typed them.

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Ray BorduinWebAssist

You should be able to copy and paste the full serial number into the first field. Are you sure you are using the correct serial number? Each product should have its own.

If you still have problems you can feel free to give me a call and I'll do screen sharing to help you through the installation process.

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Don

I have two serial numbers, I have tried them both I get the same message, first, serial number verified and a check mark, a bunch of dos scripts run too fast catch. I click activate, more dos scripts and then i get the message attached.

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Ray BorduinWebAssist

Give me a ring and we can talk through how to get this resolved.

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Don

Great, what do you need me to do?

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Don

Originally Said By: Don
  Great, what do you need me to do?  
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Ray BorduinWebAssist

You can give me a call, or post a phone number or skype contact information for me to contact you.

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Don

Originally Said By: Ray Borduin
  You can give me a call, or post a phone number or skype contact information for me to contact you.  
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Don

Originally Said By: Don
    
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