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Pictures forProducts w/ Options

Thread began 12/10/2016 4:43 pm by anonymous | Last modified 12/13/2016 2:53 pm by Ray Borduin | 217 views | 6 replies |

anonymous

Pictures forProducts w/ Options

Hello

My pictures for products with different options all went back to default. Now, if I change change the picture in the manage option section, it won't save. Furthremore, on our site, if you change the product in the drop-down menu, the picture does not change like it should...

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Ray BorduinWebAssist

What is the url to your web site? I'll take a look and see if I can find the problem. Do you you when this happened?

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anonymous

Pictures forProducts w/ Options

I am not sure when this happened. I have been working on a book and it has been awhile since I made changes.

https://ginelectronics.com/product/scp-12-gauge-speaker-wire

I am guessing all the pictures may have reverted to "default" when the "track separately" option was added, which wasn't there last time I added an option...

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Ray BorduinWebAssist

It appears the product update page was broken during that update. Products that haven't been updated since the update should have retained their values, but if you updated any options on the options page it would have reset the images to the default for all of the options.

I've fixed the problem, but you will have to reset the option images for any products that have been updated.

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anonymous

Pictures forProducts w/ Options

OK. Just tried to change a picture for an option, but it won't save if I just change a picture. Thus, I changed the weight by a lb and changed the picture, but when I went to the product page and changed the product in the drop down menu, the picture still didn't change???

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Ray BorduinWebAssist

You may have to refresh your cache. I've tested and both seem to be working for me. What product are you working on? I've updated the one in the original link.

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anonymous

Pictures forProducts w/ Options

Refresh worked. Squared away...

thx

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