close ad
 
Important WebAssist Announcement
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

works locally, but not on remote host

Thread began 9/05/2009 11:19 am by James L | Last modified 9/08/2009 10:50 am by Jason Byrnes | 1104 views | 1 replies |

James L

works locally, but not on remote host

I've designed sites for several years but only for service businesses or non-profits. Suddenly I have four jobs pending that all want to sell product online. I thought "eCart to my rescue!" I was please at how clear the tutorial was and how well the Blue Sky site works on my computer (a Mac using MAMP), but I was surprised that there was nothing in the tutorial explaining how to move the files up to my remote host. And indeed it doesn't work when I click on either "Gear" or "Music;" this is the error message:

"
Warning: mysql_pconnect() [function.mysql-pconnect]: Access denied for user 'root'@'localhost' (using password: YES) in /home2/uniqueph/public_html/jimrstudios.com/bluesky1/Connections/connBSM.php on line 9

Fatal error: Access denied for user 'root'@'localhost' (using password: YES) in /home2/uniqueph/public_html/jimrstudios.com/bluesky1/Connections/connBSM.php on line 9
"

It's obvious that "'root@localhost'" is not correct, and I can open connBSM.php and see how to change it, but change it to what? I've tried all variations of my host server I can think of, and my actual passwords, etc. but still get the same message (but with my changes obviously).

Can someone show me what gets entered here (from a working remote site)?

Sign in to reply to this post

Jason ByrnesWebAssist

This error is complaining about the username and password that are being used to connect to the MySQL Database on the remote hosts site.


YOu should check with your host to find the correct username and password to use to connect to the MySQL Server. They will be able to provide all of the correct information for creating a connection to the MySQL Server.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...