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checkout issue

Thread began 10/03/2016 4:45 pm by cyberdriveuk194445 | Last modified 12/21/2016 1:55 pm by Ray Borduin | 965 views | 27 replies |

cyberdriveuk194445

checkout issue

hi I am using ecart the issue is when a customer chooses a product & that product has options for size etc on the checkout info passes through to paypals the size infor does not come through so i have to contact the customer to find out what size they wanted can you please help.
http://www.sportsleisurewear.com/fundraisers.php

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Ray BorduinWebAssist

Please post FTP information and I can look into the code to see why the options aren't being passed.

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cyberdriveuk194445

sportsleisurewear

here is the info anything else required

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cyberdriveuk194445

ecart

Originally Said By: Ray Borduin
  Please post FTP information and I can look into the code to see why the options aren't being passed.  
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cyberdriveuk194445

sportsleisurewear

i only want to use paypals so can the check out be as simple as possible for the customer

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Ray BorduinWebAssist

I updated the confirm.php page and the pp_confirm.php page to add the Colour, size, and engraving options to the name of the item when it is passed to paypal. That should address your needs.

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cyberdriveuk194445

sportsleisure

when the user goes to the check out page http://www.sportsleisurewear.com/shopping%20cart.php can the user go straight to paypals instead of entering thier details address etc in the check page so that all this info will come from paypals to me as i find this will be a better user experience

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Ray BorduinWebAssist

Do you ever charge shipping? The shipping information is asked before you go to paypal so that shipping costs can be displayed based on region and the correct total can be calculated before going to paypal.

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cyberdriveuk194445

yes its a flat rate of £8.00 it is displayed on http://www.sportsleisurewear.com/shopping%20cart.php

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Ray BorduinWebAssist

If the shipping charge doesn't change based on the shipping address, then I guess the shipping form can be skipped for Paypal checkout. Would you like me to quickly update that for you?

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