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WebAssist form builder doesn't email results

Thread began 8/12/2016 2:21 pm by Eileen | Last modified 8/16/2016 2:26 pm by Ray Borduin | 1019 views | 5 replies |

Eileen

WebAssist form builder doesn't email results

Good afternoon. I have not been able to get the Webassist form to send the results of the form to my email address, even though I've added the email address to the details on the form builder. Is there a way you can help with this? May I upload files for you to review?

Also, the text inside the CAPTCHA box does not appear when I upload the file to our site, but it does appear when I go live on Dreamweaver. Any help would be greatly appreciated.

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Ray BorduinWebAssist

Yes, you can attach files and give me URLs to test, but the best way for me to test is live if you give me FTP access.

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Eileen

Thanks for your help! I realized that Dreamweaver wasn't uploading all the files (not sure why), but when I did it on FileZilla, it worked fine.

Second question: I assume that the forms are designed with PHP to prevent malicious script attempts by hackers and bots, such as PHP to recognize patterns. I would like to avoid using CAPTCHA on my forms (realizing that I still may get spam by not having CAPTCHA, but I'd like my customers to not have to jump through hoops in order to contact me.) I'm just concerned about the security of the form if I don't add CAPTCHA. Could you elaborate on the security measures that are in place on the forms? Thanks!

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Ray BorduinWebAssist

Without CAPTCHA bots can submit the form and there is a potential for spam. Most likely it won't be a security issue, it just could be a problem with a bunch of garbage posts if someone tries to find a security hole and take advantage of it. I doubt they would be successful, but the tries could fill your inbox.

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Eileen

Okay thanks. So I assume you have PHP code to filter out malicious script (such as CC: bcc:, etc.) implemented in your contact forms?

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Ray BorduinWebAssist

They shouldn't be able to inject anything. It is more about trying to prevent them from trying.

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