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PowerCMS pages not showing up

Thread began 4/22/2016 12:09 pm by derekmparker375520 | Last modified 5/18/2016 11:26 am by Ray Borduin | 2062 views | 14 replies |

derekmparker375520

PowerCMS pages not showing up

I have a site that's several years old and the pages containing PowerCMS suddenly started showing up blank. Can you take a look for me? Info is attached.

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Ray BorduinWebAssist

It looks like you have gone through a server update and it improperly identified one of our files as malicious and deleted it because it posts back to our server to validate the serial number. I've update the file so it won't be improperly deleted any more and re-uploaded it. Your pages should work again.

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Did this help? Tips are appreciated...

derekmparker375520

Excellent, thanks!

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derekmparker375520

See private message

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Ray BorduinWebAssist

I was able to solve this by updating some of the files to the latest version.

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derekmparker375520

Awesome, thanks again.

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derekmparker375520

Hi Ray, sorry to bring this up again but I received these emails from the company in charge of the hosting server for springfieldky.org. Any ideas?

-----Email 1-----
The same files are still infected with the Win.Trojan.Hide-2 virus. This morning at 1:24am EST, it caused additional files to be installed to the temp folder on the web server. These additional files are associated with the Conficker virus botnet and began to use our web server as a host to infect other computers on the internet.

As a result, our public IP address was blacklisted by SpamHaus (www.spamhaus.org) around 5:35am this morning. I'm going to remove these two infected files for the time being in order to get our pubic IP address unlisted. These two infected files are listed below in the previous email message.

Please replace these files and update/patch the CMS system you use to prevent this from occurring again. If I need to change the login password to the FTP sites you use to upload the web pages, please let me know.

-----Email 2-----
Instead of just deleting the following files, I've removed them and replaced them with empty files of the same name with read-only access. That should prevent them from being created again, but it won't stop the addition of other infected files with different names. This just serves as band-aid relief for now.

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Ray BorduinWebAssist

What files did they say had the issue?

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Did this help? Tips are appreciated...

derekmparker375520

This is what they had sent before and they said it was the same one this time: /images/installed.jpg (infected with PHP.Hide-2 virus)

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derekmparker375520

I tried removing the files, but the site doesn't work without it. I tried uploading it again and still the same result.

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