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I cann't use your products.

Thread began 4/07/2016 10:20 pm by Maung Maung | Last modified 6/23/2016 11:47 pm by Ray Borduin | 333 views | 9 replies |

Maung Maung

I cann't use your products.

I used Dreamwaver CS6. Install complete from extension manager with databridge123.mxp file. But I when I open it the Dreamwaver CS6, Appear "Downloading Databridge" box and Hang the software. Never completed. Please Help me. If you can give me Offline Installer, I'll thank for you. Please ....

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Ray BorduinWebAssist

You will need to download the installed .zip file and then extract it to your users configuration folder replacing any like named files. I've attached links to the .zip file in the private area.

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Maung Maung

New Request

Thank for your help. Now I can use Databridge extension. Please Help me another one. Can you give me Configuration files for The Free Tools WebAsist. I using Windows 7. Thank you.

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Ray BorduinWebAssist

See private area

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Maung Maung

Please Help me.

I have been installed new windows. (Windows 7 Ultimate, Dreamwaver CS6, Same the early time) I can't use Databridge new insert form and Security Assist. Please see it error screen.

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Ray BorduinWebAssist

This appears to be an installation issue. You reported that this was working for you previously... what changed?

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Maung Maung

Not changed. All the same previously installed. Windows 7, Dreamwaver CS6, Webassist extensions and then copy configuration files. What can I do for use databridge ?

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Ray BorduinWebAssist

I'll need to do screen sharing in order to investigate what is going on. Please post a US phone number or skype contact information and I'll schedule a screen sharing session in order to debug it with you.

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Maung Maung

Sorry Sir, I'm not ready for screen sharing with you. Because of my internet is not really good. I have been change Dreamwaver CC 2015. Please resent to me configuration files for DW CC 2015. (Windows 7 32bit, DW CC 2015). Please help me. I think older configuration files have some error. Check for me ... Thank you very much ... Nice a day for you.

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Ray BorduinWebAssist

Maybe try a clean install..

1) Close Dreamweaver
2) Find your users configuration folder for Dreamweaver and rename it to Configuration_bak
3) Re-install the Server Behaviors and Database Panel Extension from the Adobe Plugin Store
4) Re-install Data Bridge

I think that should clear any old files that might be causing errors.

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