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Trouble With Search Wizard

Thread began 9/03/2009 12:05 pm by kevin347925 | Last modified 9/16/2009 7:12 pm by Jason Byrnes | 1217 views | 3 replies |

kevin347925

Trouble With Search Wizard

At a couple of different points in the DataAssist Search Wizard process, I get a Dreamweaver error that says

"While executing onMouseUp in WADS_Wizard.htm, a JavaScript error occurred.

Unfortunately, I am therefore unable to finish the wizard process.

Any help help would be greatly appreciated.

Thanks,
Kevin

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Eric Mittman

According to a couple of threads here it seems that there may be some type of conflict or corruption that causes this problem. The first thing to try would be to un-install the extension then install it again. If you are prompted to overwrite any existing files select 'yes to all'.

If this does not work for you there may be an issue with the configuration and it would need to be deleted, then re-install DataAssist selecting 'yes to all' again if prompted. Here is a link to a thread that discuses the process for removing the config:

showpost.php?p=12293&postcount=2

Please let us know if the issue persists.

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kevin347925

Again

Thanks for the help.

Unfortunately, the search function only worked for two or three search functions. Now the same error appears again. I repeated the process that you mention above with no luck.

Also, when I try to add a form in step two, an error message comes up saying that I need to name the form when I had already entered text in the name field. It's like the name field isn't registering. This error makes me wonder if the problem above might somehow be connected.

Thanks so much for your help.

Kevin

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Jason ByrnesWebAssist

I am creating a support ticket so we can look into the issue in more depth.

To view and edit your ticket, please log into your support history:
supporthistory.php

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