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PayPal returning failure - Item total is invalid

Thread began 11/20/2015 10:07 pm by anonymous | Last modified 11/24/2015 10:27 am by Ray Borduin | 850 views | 2 replies |

anonymous

PayPal returning failure - Item total is invalid

Hi
I have been using eCart for many years now and using PayPal Express for payment. It has started returning the pp_checkout_failure page after confirming the order.
I've done some debug and found the error returned is "Item total is invalid", but adding up ShippingTotal, ItemTotal & TaxTotal I'm getting the same value posted in OrderTotal. So I'm not sure where it is going wrong?
Here is the request and response:

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Ray BorduinWebAssist

You have:
<ItemTotal currencyID="AUD">9.09</ItemTotal>

but in your cart you have:
<PaymentDetailsItem><Name>Test Item</Name><Amount currencyID="AUD">10</Amount><Quantity>1</Quantity><Number>1474</Number></PaymentDetailsItem>

So your item total doesn't add up to the amount of the items in the cart. You are probably doing a discount on the items and need to pass the discounted amount in the item details.

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Did this help? Tips are appreciated...

anonymous

Thanks Ray, I got it working by adding the TaxTotal to the ItemTotal, and setting TaxTotal to 0 before submitting.

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