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PayPal Orders not saved

Thread began 9/14/2015 10:07 pm by Warrio | Last modified 9/17/2015 1:53 am by Ray Borduin | 198 views | 4 replies |

Warrio

PayPal Orders not saved

Hi, I've just used your checkout wizard for the first time, set to store details to DB.
Currently using sandbox, when I pay for an order using a credit card, the info is stored in the DB

When using PayPal as payment, no order is stored in the DB

Any Ideas
Cheers
Norman

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Ray BorduinWebAssist

It might be an issue with sandbox. Try changing it to live and see if it gets stored. You can always refund the transaction, paypal is good about refunding all fees when a transaction is refunded.

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Warrio

Thanks Ray, thought you might have had some prior insight into the wizard with someone else.

I set up my own save to DB on the checkout success page using sandbox and it works fine, but I'll use the wizard pages again with a live connection and see how it goes.

Just to be clear about the wizard pages.

On the checkout page, regardless of which method I use PayPal or Card, both should save to DB on that page.

Cheers
Norman

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Ray BorduinWebAssist

No, save to DB takes place on the pp_confirm.php page for paypal and confirm.php page for credit cards.

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Warrio

Ahh! That explains it.

The wizard added the DB code to the checkout page and not the pp confirm, I had to do that myself.

Thanks Ray

Cheers Norman

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