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Reload old extensions

Thread began 7/28/2015 6:01 pm by anonymous | Last modified 8/01/2015 2:16 pm by Ray Borduin | 651 views | 7 replies |

anonymous

Reload old extensions

Several years ago I purchased eCart and Universal eMail. This morning Adobe attempted to "fix" their 2015 CC Dreamweaver application and blew away my previous installations. Is there any way to get these products back?

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Ray BorduinWebAssist

You would need to update to the latest versions to work on cc 2015. (Ecart 6 and DataBridge) If you use the same email address from your previous purchase, you will automatically get generous upgrade discounts.

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anonymous

Originally Said By: Ray Borduin
  You would need to update to the latest versions to work on cc 2015. (Ecart 6 and DataBridge) If you use the same email address from your previous purchase, you will automatically get generous upgrade discounts.  
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anonymous

You wouldn't pay full price if you purchased from the account you had ordered from originally. I see this account has no orders, that is why it is asking you to pay full price. I think the eCart upgrade is just $99 if you have a previous version. The Data Bridge price drops dramatically as well based on previous purchases. I'd have to look at the account with the order history to give you the upgrade price because any included product is reflected in the discount.

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anonymous

Originally Said By: anonymous
  You wouldn't pay full price if you purchased from the account you had ordered from originally. I see this account has no orders, that is why it is asking you to pay full price. I think the eCart upgrade is just $99 if you have a previous version. The Data Bridge price drops dramatically as well based on previous purchases. I'd have to look at the account with the order history to give you the upgrade price because any included product is reflected in the discount.  
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Ray BorduinWebAssist

The orders must be under a different email address... do you have one of the serial numbers, or an order ID I can use to look it up?

Even the full name on the credit card used for the purchase could work.

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anonymous

none

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Ray BorduinWebAssist

I have found the old account... see the private area for how to retrieve it.

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