close ad
WARNING: Do Not Install the DREAMWEAVER CC 2017 or 2018 Update »
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Odd issue with form validation

Thread began 7/13/2015 9:41 am by iain331081 | Last modified 7/14/2015 12:34 pm by Ray Borduin | 372 views | 5 replies |

iain331081

Odd issue with form validation

Not sure what is happening with this one as it seems to work almost all the time, but from time to time we are being advised that a particular form will not submit.

It couldn't be a simpler form - it is literally just a single tick box to confirm something.

A few users are reporting that when they hit submit they can't, and are seeing a validation error message where the submit button is.

Its really odd, as its the generic 'This field is required' message which isn't included anywhere on the page.

I have attached the php page and a screenshot of what people are reporting below.

If someone could have a look or suggest what the cause might be that would be much appreciated, as I'm completely stumped.

Thank you.

Sign in to reply to this post

iain331081

Just to say I have narrowed the issue down to being specific to Firefox.

I have been able to replicate it here using Firefox on a Mac (v 39.0), running Yosemite.

Sign in to reply to this post

Ray BorduinWebAssist

That page is behind a login as well. Can you give me FTP access and a working username and password? That would allow me to go in and test and fix the problem.

Sign in to reply to this post

iain331081

See below.

Sign in to reply to this post

Ray BorduinWebAssist

There was an older jquery .js file included on the page. I removed it and it appears to have resolved this issue.

Sign in to reply to this post

iain331081

Thanks Ray.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...