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I have tried to enable Universal email despite disabling firewall and antivirus software but I still get the message "Unable to connect to server" - can you help?

Thread began 5/19/2015 4:36 pm by TGau26711643 | Last modified 6/03/2015 2:20 pm by Ray Borduin | 1827 views | 11 replies |

TGau26711643

I have tried to enable Universal email despite disabling firewall and antivirus software but I still get the message "Unable to connect to server" - can you help?

We basically need to change a form as the host have updated their server software and CDONTS has been replaced with CDOSYS in Windows Server 2008

If we are unable to get the plugin working, can we simply alter the included file replacing CDONTS with CDOSYS

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Ray BorduinWebAssist

Yes, you should be able to just replace the include file with the other version.

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TGau26711643

Hi Ray, could you possibly send me that file as we can not generate the new WA include file as the extension won't activate over our network for some reason? The current include is for CDONTS email so we're unsure what would need changing to make the form work with CDOSYS.

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Ray BorduinWebAssist

I've uploaded it to a previous thread... here is the link: thread #37174

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TGau26711643

Thanks for that Ray. I am now getting this similar error to this thread - do you know what it might be? http://www.webassist.com/forums/posts.php?id=34674

Microsoft VBScript runtime error '800a01c2'

Wrong number of arguments or invalid property assignment: 'WAUE_Definition'

/feedback_form_send.asp, line 25

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Ray BorduinWebAssist

Can you send me the line of code referenced in the error? I can probably suggest how to update it.

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TGau26711643

It starts at line 1

set WA_MailObject = WAUE_Definition()
if (RecipientEmail <> "") then
set WA_MailObject = WAUE_AddRecipient(WA_MailObject,RecipientEmail)
MailTo = gAddRecipient
gAddRecipient = ""
else
'To Entries
end if

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Ray BorduinWebAssist

Line 25 is:
set WA_MailObject = WAUE_Definition()

it needs to use the sytax:
set WA_MailObject = WAUE_Definition(host,port,timeout,username,password,useAuth)

Maybe try leaving all but the host setting blank like:
set WA_MailObject = WAUE_Definition("localhost","","","","","")

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TGau26711643

Hi Ray, Sorry for the delay - I have been away since we last chatted...

I get this error still:

Microsoft VBScript runtime error '800a000d'

Type mismatch: 'WAUE_isEmailAddress'

/WA_Universal_Email/CDONTS_NewMail_VB.asp, line 74

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Ray BorduinWebAssist

I'm thinking you may have an older version of: MailFormatting_VB.asp

If you search that page does it have the function: WAUE_isEmailAddress?

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