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Checkout Sends Conformation Order Receipt before payment is made with PayPal

Thread began 3/13/2015 7:32 pm by Kamen Nikolov | Last modified 3/17/2015 2:08 pm by Kamen Nikolov | 350 views | 4 replies |

Kamen Nikolov

Checkout Sends Conformation Order Receipt before payment is made with PayPal

Hello,

I am running into a strange problem. The checkout works fine until it hits PayPal. I am sure if I login and pay it will be fine, it is transferring all the right information to that point. The only problem is if I cancel the order at this point the shopping cart is sending me a Conformation Order Receipt. This is a problem. I can see someone claiming they have paid and in reality they haven’t.

Any ideas?

Thank you.

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Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

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Kamen Nikolov

Originally Said By: Jason Byrnes
  I'll need to troubleshoot directly, see the private message section.  
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Jason ByrnesWebAssist

you're using PayApl Express checkout.

the Universal Email behavior is added on the confirm.php page.

it should be on the pp_confirm page. I see that it has been added to the pp_confirm page, but is also duplicated on the confirm page where it should not be. remove the UE behavior from the confirm page.

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Kamen Nikolov

Thank you. I am not sure why it was there but I have removed it and I have test the page and I didn't get an email.

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