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URGENT - can't login to SecurityAssist protected pages since PHP upgrade this evening

Thread began 2/16/2015 6:15 pm by MagsW | Last modified 2/16/2015 6:54 pm by MagsW | 616 views | 3 replies |

MagsW

URGENT - can't login to SecurityAssist protected pages since PHP upgrade this evening

Please help! Our client is demonstrating their website tomorrow morning to over 400 people and there was a PHP upgrade on the server earlier today. I've just discovered that I can no longer login! I turned on error reporting and got the following message:

Warning: Unknown: open(/var/lib/php/session/sess_k3adndpmhn7nkd3r5m4vvsdj13, O_RDWR) failed: Permission denied (13) in Unknown on line 0 Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/var/lib/php/session) in Unknown on line 0

Can you advise what I should do?

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Christopher WestCommunity Expert

Hi there, doing a quick scan on Google returned result where other users had same issues regarding the configuration of the hosting. Take a look at these links that hopefully will provide you with a solution on sorting the hosting out.

http://stackoverflow.com/questions/5104065/php-session-handling-errors

https://wordpress.org/support/topic/unknown-php-errors-bottom-of-bloghelp

http://forum.sp.parallels.com/threads/subdomain-with-fastcgi-php-sessions-not-work-chmod-777-var-lib-php-session-not-help.112600/

Best regards

Chris

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MagsW

Thanks for the quick reply - I've passed this on to our web hosts so hopefully they'll be able to sort it out.

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MagsW

The web hosts have fixed it - it was a permissions problem I believe. Thank god, I can go to bed now!!

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