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Login and Forgot password

Thread began 2/15/2015 10:50 pm by dmrick44 | Last modified 2/24/2015 9:45 am by Jason Byrnes | 1086 views | 11 replies |

dmrick44

Login and Forgot password

Well, I'm slowly making progress in my Register / Log In pages, however, I am a bit confused as to the forgot password situation??? Is there something I've missed, or how does one integrate sending someone to the Forgot Password page?... I would have thought that there would have been both a "Log In" button and a "Password Help" button on the Log In page. Any suggestions?

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Jason ByrnesWebAssist

By default, a link to the forgot password page is added to the login page.

When running the security assist wizard, on the manage pages tab, if you select to create a forgot password page, a link to that page is added to the login page.

if you don't have the wizard create the forgot password page, no link will be created.

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dmrick44

Okay... I went back and deleted all of the pages including the "webassist" folder...

Then I used the wizard to create the pages... You'll find attached a screengrab showing the pages that were created as well as a preview of the login page in Mozilla Firefox... Still no link to the forgot page.

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Jason ByrnesWebAssist

What version of Data Bridge are you using?

I just ran a test with the latest version, 1.2.1, and there is a link to the forgot password page.

of course, you can easily use Dreamweaver to add the link to the forgot password page.

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dmrick44

WADataBridge121

FYI... When I create my pages, I select "Simple Registration SP"... Other than that things are pretty much straight forward.

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Jason ByrnesWebAssist

I am not able top reproduce, on my test using the Simple Registration SP preset the forgot password link is added to the login page.

do you have other extensions installed? if so what versions?

If it is just a matter of the forgot password link, it is start forward to add that in using DW.

place your cursor where the link should go, type the link text:
Forgot Password

Select the link text, and use the property inspector to add the link.

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dmrick44

See private message.

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Jason ByrnesWebAssist

Please provide a Skype username or a US phone number and a good time to contact you when you will be in front of your computer and we will have an engineer contact you to resolve this issue over the phone.

We are available Monday - Friday from 9am - 4pm EST (except major U.S. holidays).

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dmrick44

Ph 541-556-3222

Call between 2pm and 12am pacific any day. Please email me as to when so I can be ready... dmrick44(at)gmail(dot)com

Thanks.

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Jason ByrnesWebAssist

I think we have located the problem.

attached is a copy of the configuration/shared/webassist/security_assist/Shared.js file.

to locate the users configuration folder, see the following page:
http://www.webassist.com/tutorials/Common-installation-issues

once you locate the users configuration folder, browse to the following directory:
Configuration/shared/webassist/security_assist/

and paste the attached file there.

Attached Files
Shared.js
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