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Allowing users to send email via form from their own email address

Thread began 1/18/2015 7:00 am by MagsW | Last modified 1/20/2015 12:38 pm by Jason Byrnes | 290 views | 3 replies |

MagsW

Allowing users to send email via form from their own email address

If I wanted to set up a web form and use Universal Email to allow our users to email their own clients via that form using their own email address as the sending address, is this possible without our server very quickly being blacklisted for mail relaying? My understanding is that if mail was being sent through our server from many different domains, it could either be blocked completely or marked as spam.

The scenario is that we need to provide our users with a reminder email that they can send to their clients at specific times, but their clients should think that the email is coming from our users and not us. At the moment I have the form set up to send to our users from info@[ourdomain.com] so they receive the email but then have to forward it, which seems a bit clunky.

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Jason ByrnesWebAssist

Most hosts will require the From Address to be a valid email for the hosting domain. there's not really a way around that.

In Universal Email there is a setting for the Reply To address (click the From button in the UE wizard to access advanced from settings and the reply to address).

you can set the reply to address to use the dynamic email from the form. that will have the effect that the email comes from the static address for your domain, but when replying to the email, the reply will use the dynamic address entered in the form.

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MagsW

Hi Jason

Thanks for that, your reply helped me to find a solution. I've registered a separate domain and I'm going to move the site onto that so that I can then use an info@newdomain.com email address to send the emails from, then use the Reply-to solution you've suggested. In this way, we can allow our users to send emails via the system without it being too obvious to the recipient where they're coming from, and they can also then reply directly to our users.

Thanks again!

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Jason ByrnesWebAssist

you're welcome.

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