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eCart error message

Thread began 1/13/2015 5:08 pm by Mark | Last modified 1/16/2015 2:56 pm by Jason Byrnes | 817 views | 12 replies |

Mark

eCart error message

I'm getting an error message while trying to edit an eCart object in Dreamweaver 2014.1 using eCart v5.0.7. I am attaching a screen shot.
Here is line 79 of that file:
return ((parseInt(dreamweaver.appVersion) >= 6) && (navigator.platform.toLowerCase().indexOf("mac") >= 0));

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Jason ByrnesWebAssist

attached is an updated copy of the WA eCart Shared.js file.

locate the users configuration folder, for details, see the common installation issues page:
http://www.webassist.com/tutorials/Common-installation-issues

in the users configuration folder, go to:
shared/WebAssist/eCart

and over write the WA eCart Shared.js file in that location with the new one.

make sure DW is closed while doing this.

Attached Files
WA eCart Shared.js.zip
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Mark

not there yet

OK Jason, I think we're making progress. I'm still getting an error message, but it's further down the code. See attached.

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Jason ByrnesWebAssist

I initially missed that this was DW 2014.1. eCart 5 is not supported under that version of DW.

you have 2 options:

1) Install DW CC, see this blog post for details on installing older DW versions with the CC Membership

2) Upgrade to eCart 6 wich has been upgraded to support DW 2014.1

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Mark

still issues

OK. I'm running Dreamweaver CC - and still getting the error message (we're back to line 79). I did make sure to replace the WA eCart Shared.js file with the new one you attached earlier in the Dreamweaver CC shared/WebAssist/eCart etc. I also tried with the previous js file and got the same message.

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Jason ByrnesWebAssist

Please provide a Skype username or a US phone number and a good time to contact you when you will be in front of your computer and we will have an engineer contact you to resolve this issue over the phone.

We are available Monday - Friday from 9am - 4pm EST (except major U.S. holidays).

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Mark

Thanks Jason.

Something came up for me this morning. Can we connect sometime after 10:30 am EST?

Phone number is in the Private Message box.

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Mark

OK Jason, eCart 6 is up and running. I was able to run the eCart object, but got this message when trying to run the Checkout Wizard:

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Jason ByrnesWebAssist

reset the workspace layout:
go to Window -> Work Space layout -> Reset '<your layout name>'

Then close Dreamweaver and Delete the Dreamweaver Cache file from the users configuration folder:
http://www.webassist.com/tutorials/Common-installation-issues

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Mark

I reset the Work Space, quit Dreamweaver and deleted the MacFileCache-074B9578.dat file. The error box came up again. I then uninstalled eCart as well as Data Bridge, reinstalled, and deleted the MacFileCache-074B9578.dat file. The error box came up again.

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