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Design Extender Not Working

Thread began 1/04/2015 4:34 pm by Kyle | Last modified 1/06/2015 12:22 pm by Kyle | 863 views | 10 replies |

Kyle

Design Extender Not Working

I am trying to use Design Extender in Dreamweaver CC 2014.1 on a MAC OS X Yosemite and I only get errors when trying to use it. Is there an update that I am missing that is causing it not to work. I have uninstalled and reinstalled multiple times and it hasn't helped. I really need to use the CMS builder soon so any advice would be appreciated. I know it mentioned that it still worked on Dreamweaver CC but not the new one, but I cannot find a way to re-download the older version.

Kyle

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Jason ByrnesWebAssist

What are the errors you are getting?

as for installing previous versions of DW CC, see this page for details:
http://blogs.adobe.com/kevinmonahan/2014/01/29/revert-to-a-previous-version-of-premiere-pro-cc-or-any-creative-cloud-application/

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Kyle

Here is a screenshot of my error.

Kyle

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Jason ByrnesWebAssist

What version of design Extender are you using?

make sure to install the latest version, 1.2.0.

if you have a previous version, make sure to uninstall it from the extension manager.

After installing the extensions, open Dreamweaver, this should start the WebAssist installer. If the WebAssist installer does not start, you may need to open a PHP page to force it to launch.

after the WebAssist installer completes, make sure to restart Dreamweaver.

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Kyle

Yes. I am using the 1.2.0 version. The first thing that I did was download the latest version and installed it. I have uninstalled and reinstalled this version multiple times without success.

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Jason ByrnesWebAssist

What are the exact steps you are taking to produce the error?

Do you have any other extensions installed? if so what versions?

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Kyle

Remove Design Extender from extension manager.
Download latest version of Design Extender
Install extension in extension manager
Open Dreamweaver
Let installer run
Restart Dreamweaver
Open page where I want to install the CMS
Select Text Area for CMS
Webassist < CMS < Add Content To Power CMS.

It never asks me to put in my serial number.

I have also attached my current extensions.

Kyle

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Jason ByrnesWebAssist

you have an outdated copy of free tools installed.

the current version is:
Version 1.1.2


try uninstalling Free Tools and Design Extender, then install them again using the latest free tools update.

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Kyle

That still did not cause the serial number input to pop up.

Kyle

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Jason ByrnesWebAssist

Please provide a Skype username or a US phone number and a good time to contact you when you will be in front of your computer and we will have an engineer contact you to resolve this issue over the phone.

We are available Monday - Friday from 9am - 4pm EST (except major U.S. holidays).

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