Option for taking orders by telephone?
We have eCart set up with SecureCode / Verified by Visa which provides an additional level of security that our customers appreciate.
We are taking orders by telephone too though and we have to, at present, use our PayPal virtual terminal which means that none of those orders are logged through our website (which has an admin back-end).
Is there a way to combine the two processes so that we can have all orders logged through our website system?
What is the best approach?