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Old Digital File Pro - Where is path to the download files stored?

Thread began 11/10/2014 10:46 pm by mywebassist220499 | Last modified 11/12/2014 3:58 pm by Jason Byrnes | 801 views | 12 replies |

mywebassist220499

Old Digital File Pro - Where is path to the download files stored?

I have a website I built some years ago using older WA extensions including eCart and Digital File Pro. I have just migrated the site to a new server that has a different path to the site files. The download links no longer work on the new server and I'm guessing it's because of that different path to the download files.

My question is if anyone can let me know where within DFP it stores that path. (I'm assuming it is stored in a file created - used by DFP.) I'm hoping to edit the file directly instead of having to start a square 1 with the updated WA extension. I have then new WA extensions but am trying to find the fastest way to get the download links working correctly.

Thanks,
David

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Jason ByrnesWebAssist

The path to the file will be in the Download file code block on the page the download behavior is applied to. if you send a copy of the page i can show you more specifically.

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mywebassist220499

Hi Jason,
Think I found what you're referring to, but sending the page along as an attachment.

This was working fine on the older server but not on the new one. Just get the alternate download error message I had created. The new server is linux running cPanel if that makes any difference.

The particulars of this configuration are that the download file directory is being pulled from the table as well as the file name due to the fact that different items are stored in different directories on the server. It's been quite a while since I originally created all of this.

Don't recall the exact logistics but I had had to add "../" in front of the file folder for it to work correctly before. That doesn't work on the new server and neither does removing the :../" or changing it to "../../"

I no longer have access to the old server so I'm not exactly sure how the user / website structure may differ between what was the old server and the new one or if it even does.

The download file folders are at the same directory level as the public_html directory. (Outside of public_html in the same directory as.)

If it makes any difference, folder permissions on the download folders are 0755.

I'm stumped!

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Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

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mywebassist220499

Originally Said By: Jason Byrnes
  I'll need to troubleshoot directly, see the private message section.  



Info sent.

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Jason ByrnesWebAssist

see PM

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mywebassist220499

Originally Said By: Jason Byrnes
  see PM  



Replied.

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Jason ByrnesWebAssist

ok, I got the ftp to work.


looking at the recordset output, you are using the orderDetailsItemFileDir column for the folder, which is returning "gfxdl/148/eps/"
["orderDetailsItemFileDir"]=> string(14) "gfxdl/148/eps/"


i don't see that folder either in the public_html folder or below it. it looks like that folder doesn't exist.

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mywebassist220499

Replied

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Jason ByrnesWebAssist

looking at your site FTP, that folder does not exist outside the public_html folder, see screen shot

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