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form gives validation errors on fields that are not required

Thread began 11/06/2014 1:48 pm by cklw883 | Last modified 11/12/2014 4:38 pm by cklw883 | 554 views | 4 replies |

cklw883

form gives validation errors on fields that are not required

I have another thread on the forum where we discussed earlier issues. I thought they were resolved. Either they were not or these are new issues:

1. I thought form was fixed from our last go around, but it is not completely fixed. I tried it and it seemed to work fine. I let client's web agency test it - and for them it worked. We sent to client and it failed - error was on 10 (email) - this was not only from inside englobal.com network on work PC with work email - but also at home on non network machine.

2. I took out pattern of validation on email - it is too limiting and we thought caused problems - field is still validated but against no pattern.

3. tried form again - errors on all these - I noticed this before - I have not set these two be required - that is in fact why they are a separate group - because none are required - but whenever I make one change to form and reupload (I only use Edit Contents now) they are again required and cause issues)
WAVT_contactformCEMSanalyzerdatasheet_Errors=14,15,16,17,18,19,20,21,22,23,24,25,26,27,28,29,30,31,32,33,34,35,36,37,38,39,40,41,42,43,44,45,46,47,48,49,50,51,52,53,54,55,56,57,58,59,60,61,62,63,64,65,66,67,68,69,70,71,72,73,74,75,76,77,78"

3a. I unchecked the first 3 in Group 2. Just as a test - I simply saved my work (twice) and then reopened Group 2 before I uploaded to website and they were again marked as required. I unchecked the first 3 again and uploaded files.

4. error same as above -
WAVT_contactformCEMSanalyzerdatasheet_Errors=14,15,16,17,18,19,20,21,22,23,24,25,26,27,28,29,30,31,32,33,34,35,36,37,38,39,40,41,42,43,44,45,46,47,48,49,50,51,52,53,54,55,56,57,58,59,60,61,62,63,64,65,66,67,68,69,70,71,72,73,74,75"

If these fields were not marked by me as required - why do they keep getting check marks by the required box - and why are they caused my form to fail. This makes no sense to me.

http://www.englobal.com/contactform_CEMS_analyzer_data_sheet.php

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Jason ByrnesWebAssist

Please provide a Skype username or a US phone number and a good time to contact you when you will be in front of your computer and we will have an engineer contact you to resolve this issue over the phone.

We are available Monday - Friday from 9am - 4pm EST (except major U.S. holidays).

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cklw883

Sorry on the delay. This forum reply from you didn't email me back like the other ones did - otherwise I would have responded that same day. I do not have vid cam on my work PC - but my number is 832-236-7128. I assume the engineers can do the thing with my PC like you did as well.

Oh - and my time - today I'm here all day at my PC starting now and until 1.30pm CST.

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Jason ByrnesWebAssist

See PM

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cklw883

see pm

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