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Problem with custom code supplied in Premiere Support ticket incident

Thread began 10/15/2014 6:30 am by Nathon Jones Web Design | Last modified 10/15/2014 11:03 am by Jason Byrnes | 754 views | 3 replies |

Nathon Jones Web Design

Problem with custom code supplied in Premiere Support ticket incident

On our product page, taking this page as an example...
http://www.ledwarehouseuk.com/LED-Lights-Bulbs.php?lbid=675

...if you select either Cool White or Warm White and Non-Dimmable or Dimmable from the drop down menus and then enter a quantity of either 6, 7, 8 or 9, the custom error message that Ray coded for us in a Premiere Support incident appears despite there being sufficient items in stock.

This is affecting all products.

Can you look into that for us? I attach the product page for inspection and have provided FTP access details in the private window below. Thank you.

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Jason ByrnesWebAssist

Thats a strange one, indeed.


to fix the problem, I edited the checkQTY() function, and added parseInt() to the if statement that evaluates the available Quantity and the entered quantity:
if(parseInt(qty) > parseInt(availQTY)) {

function checkQTY(qty,availQTY) {
var qtyMessageSpan = document.getElementById('inventoryMessage');
var button = document.getElementById('LEDCart_1_ATCButton');
if(parseInt(qty) > parseInt(availQTY)) {
qtyMessageSpan.innerHTML = '<br><br>Sorry there are only '+availQTY+' available. Please lower the quantity and click anywhere on the page.';
button.style.display = 'none';
} else {
qtyMessageSpan.innerHTML = '';
button.style.display = 'inline';
}
}
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Nathon Jones Web Design

Thank you Jason.

Did you upload that to the live site?

PS. We no longer get e-mail notification of your replies in the forum (since your server crash in fact).

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Jason ByrnesWebAssist

yes, i did upload to the live site.

I will let Justin know that you are not getting emails.

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