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e-Cart 6.0 Installation failure missing .js file

Thread began 10/11/2014 8:56 am by acaciasd344844 | Last modified 10/13/2014 11:28 am by Jason Byrnes | 294 views | 2 replies |


e-Cart 6.0 Installation failure missing .js file

Hi Support,

I just purchased e-cart 6 (WAeCart608.mxp) a few days ago and have tried consistently to get it to run, after the installer said all was installed. I have read all the posts with regards to the installation and uninstall, as well as removing the .dat file and resetting the work space. Still no luck.

A little history may help, I have used the datassist and emailer extensions in the past for DW3. Great products and simple to use. I tried installing these into DW6 but I could see compatibility issues straight away. Anyway due to limited finances I had to resort back to DW3, I trusted the web assist extensions and DW3. It was safe but limiting. Having seen the latest versions of the web assist products e-cart and databridge, I thought now is the time to make the transition.

So following instructions online I cleared out the old data assist extensions in DW6 to create a clean install for e-cart but unfortunately I am constantly getting error after error, rendering DW6 unusable. I have uninstalled and reinstalled e-cart so many times now that I'm getting dizzy. I even tried the free tools extensions and the errors are exactly the same.

The latest error is unable to open WA_RunCommand.js so the shopping cart does not work at all. I don't particularly want to reinstall DW6, but if you think it is the only option, then let me know.

Thanks John

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Hi... I had this a few days ago and Jason posted a replacement file on this link. Be sure to get the second link, not the first one. It may fix it for you over the weekend.

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Jason ByrnesWebAssist

Sounds like the configuration folder has become corrupted.

recreate the users configuration folder as outlined in step 12 of the Adobe troubleshooting guide:

After renaming the configuration folder, open DW to recreate it, close DW and open the extension manager.

In the extension manager, uninstall the extensions and reinstall them. make sure to download the latest versions from the download center.

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