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DW CS6 Quits Unexpectedly on DataAssist

Thread began 10/07/2014 12:55 am by Codesnap | Last modified 10/31/2014 11:43 am by Jason Byrnes | 724 views | 15 replies |

Codesnap

DW CS6 Quits Unexpectedly on DataAssist

Hey there,

Using DW CS6 on a Mid 2014 MacBook Pro running OS X 10.10 and working on a local website. When I do anything in DataAssist it always results in Dreamweaver quitting unexpectedly at some point, even if I don't actually do anything. I could open up a page, go to WebAssist > Database > DataAssist Pages, the DataAssist: Create Pages wizard will come up as expected, but if I press the cancel button it'll result in Dreamweaver quitting unexpectedly.

Gone through the forums and had a go at following any set of instructions relating to fixing this. I've tried restarting Dreamweaver, deleting the Cache file, reinstalling the four WebAssist extensions I'm running as well as restarting the computer. Nothing seems to work.

Admittedly this issue has been ongoing for years. It's usually on rare occasion (at least once a week) but now it's doing this every single time, rendering my WebAssist extensions unusable.

What else can I do to try and fix this issue?

Regards,

Bruce Tonkin

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Jason ByrnesWebAssist

Make sure that you have the latest version of All Extensions installed, for Data Bridge it is 1.2.0.

also try disabling the preview in the WebAssist Preferences, go to:
WebAssist -> Preferences

in the preview section click the disable preview option.

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Codesnap

I hadn't tried disabling Preview but it doesn't seem to make any difference. I have the latest version of all four extensions I'm running, including DataBridge 1.2.0. I deleted the cache file after turning off Preview but that didn't seem to make any difference. Anything else I can try?

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Codesnap

Any further thoughts on what I can do, Jason? We use our WebAssist extensions throughout our working day and at the moment we're thrashing DataAssist. Reinstall Dreamweaver and start again?

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Codesnap

For the record I've reinstalled Dreamweaver (a couple of times now) and reinstalled the extensions. It's the latest version of CS6 running the latest WA extensions on OS X Yosemite. For me this is a massive issue. Productivity is at a standstill.

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Jason ByrnesWebAssist

Please provide a Skype username or a US phone number and a good time to contact you when you will be in front of your computer and we will have an engineer contact you to resolve this issue over the phone.

We are available Monday - Friday from 9am - 4pm EST (except major U.S. holidays).

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Codesnap

Details have been sent to you in a private message.

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Codesnap

This post has been deleted.

Codesnap

More details via private message.

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Jason ByrnesWebAssist

See PM

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